Refund policy

Bandy Cheeks Manufacturer Warranty

BANDY CHEEKS products are engineered to last and as such we stand behind the quality of our products for BANDY CHEEKS against defects in materials or workmanship upon receipt of the product and during the course of normal use. Damage resulting from improper handling or care, post-purchase modifications, alterations, negligence, and use for a purpose other than for which the product was designed are not covered by the BANDY CHEEKS Guarantee.

Note: This warranty does not apply to any non-BANDY CHEEKS products such as a device, even if packaged, sold or purchased at the same time as the BANDY CHEEKS product, or to property carried in or on a BANDY CHEEKS product. BANDY CHEEKS is not responsible for direct, incidental or consequential damages for any reason including damage resulting from the breach of a warranty or condition such as scratches in a device surface, lost data or destroyed personal property.

Acceptable Criteria Covered Under the Warranty:

  • Surface imperfections, such as gouges, slices, tears, cracks or deep creases found at the time of purchase before use.
  • Faulty stitching, severe delamination and other non-cosmetic issues that impact the usability of the product.

Unacceptable Criteria Not Covered Under the Warranty:

  • Damage from excessive amounts of abuse and/or liquids e.g. submerging the product under water, swimming or excessive use during adverse outdoor conditions such as “Mud Runs” and obstacle courses; outdoor storage of your BANDY CHEEKS product(s).
  • Improper cleaning i.e. harsh chemicals, damage from a washing machine, vacuum cleaner, etc.
  • Damage from use that falls outside of the intended use of the product e.g. exercise resistance bands purposefully knotted around objects, used as bungee straps, slingshots or children’s toys, etc.
  • Products purchased and/or used for commercial operations such as gyms, rental kiosks, etc.
  • Any product purchased used, or purchased in any condition from an unauthorized 3rd party retailer or through a liquidation company including but not limited to Amazon Warehouse Deals.